Terms & Conditions

Terms & Conditions

Welcome to Levona!
Please read these Terms and Conditions carefully before using www.levona.pk .

By accessing or shopping from our website, you agree to follow these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

This document is generated electronically and does not require any physical or digital signatures.


1. Introduction

Welcome to www.levona.pk, operated by Levona. These Terms and Conditions  govern your use of our website and all services provided through it.

We reserve the right to update, modify, or change any part of these Terms at any time without prior notice. Any updates will be posted on this page, and continued use of the website means you accept those changes.


2. Use of the Website

To use our website, you must be at least 18 years old, or access it under the supervision of a parent or legal guardian.

You are granted a limited, revocable, and non-transferable license to use this site solely for personal shopping purposes. Any commercial use, resale, or use on behalf of a third party is strictly prohibited unless expressly permitted by Levona.

All product information and content on our website are provided for general informational purposes. We aim for accuracy but cannot guarantee that all descriptions, pricing, or availability details are error-free.


3. Account Registration

Certain features of the website may require you to create an account. When registering, you agree to:

   *Provide accurate and up-to-date information.

   *Keep your login credentials confidential.

   *Take full responsibility for all activity under your account.

If you suspect unauthorized use of your account, please notify us immediately. Levona will not be liable for any loss or damage resulting from unauthorized access caused by your failure to protect your credentials.

By creating an account, you agree to receive promotional emails or updates from us. You can unsubscribe anytime by clicking “unsubscribe” at the bottom of our emails.


4. User Submissions

Any material, feedback, questions, reviews, or comments you submit to Levona  become our property and may be used for marketing, improvement, or promotional purposes.

You agree not to post misleading, false, or unlawful content. Levona reserves the right (but is not obligated) to edit or remove any content submitted by users that violates these terms.


5. Orders and Pricing

We do our best to ensure accurate product and pricing information, but errors may occur. Levona reserves the right to:

   *Refuse or cancel any order for any reason (including stock unavailability, pricing errors, or suspected fraud).

   *Request additional information such as address or phone number before confirming an order.

If a product’s listed price is incorrect, we may either contact you for confirmation before processing or cancel the order and notify you.

All prices are listed in Pakistani Rupees (PKR) and are subject to change without notice.


6. Payments

Currently, Levona offers Cash on Delivery (COD) as the primary payment method. Please ensure that the provided shipping address and contact details are accurate to avoid delivery issues.

Levona reserves the right to verify the authenticity of orders before processing them.


7. Intellectual Property

All website content — including text, images, logos, icons, graphics, design, and software — is the property of Levona and protected by applicable copyright and trademark laws.

You may not reproduce, distribute, or commercially exploit any part of this website without prior written permission from Levona.


8. Limitation of Liability

While we make every effort to provide reliable products and services, Levona will not be responsible for any indirect, incidental, or consequential losses resulting from:

   *The use or inability to use our website,

   *Delays or delivery failures, or

   *Unauthorized access to user data.

Your use of this website and its products is entirely at your own risk.


9. Dispute Resolution

Any dispute, claim, or difference arising out of or in connection with these Terms will be resolved through arbitration in accordance with the laws of Pakistan. The arbitration shall take place in Court, and proceedings shall be conducted in English.

However, Levona reserves the right to pursue intellectual property or confidential information protection through appropriate legal proceedings in the courts of Pakistan.


10. Governing Law & Jurisdiction

These Terms are governed by the laws of the Islamic Republic of Pakistan. Any dispute will fall under the exclusive jurisdiction of the courts in Pakistan.


11. Termination

Levona reserves the right to suspend or terminate your account and restrict access to the website without prior notice if you violate these Terms or engage in fraudulent or harmful behavior.

If you are dissatisfied with any aspect of the site, your only recourse is to discontinue its use.


Registered Address:
Levona — Lahore, Pakistan
(Please note: This address is for correspondence only. Product returns are not accepted here.)


Last Updated: 12 Jan 2025
For any questions about these Terms and Conditions, please contact us at levonapk.official@gmail.com